{"id":13757,"date":"2022-01-22T00:50:33","date_gmt":"2022-01-21T23:50:33","guid":{"rendered":"https:\/\/bodegasvirei.com\/return-and-refund-policy\/"},"modified":"2022-01-22T01:16:51","modified_gmt":"2022-01-22T00:16:51","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/bodegasvirei.com\/en\/return-and-refund-policy\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13757\" class=\"elementor elementor-13757 elementor-13273\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e71f99c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e71f99c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;3518841&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b32db99\" data-id=\"5b32db99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7001598 elementor-widget elementor-widget-heading\" data-id=\"7001598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and refund policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57041fb4 elementor-widget elementor-widget-text-editor\" data-id=\"57041fb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only products that have not been used may be exchanged or returned.<br \/>\nTherefore, if you decide to return a certain product, you must ensure that the item or items to be returned are complete, in perfect condition, unused, with tags attached and original packaging.<\/p>\n<p>If a customer is not satisfied with the item received despite the fact that the characteristics of the same match the description made in the product description, the customer has a period of 5 calendar days from receipt of the order to make a return. The shipping costs for exchanges or returns of articles are to be paid by the customer.<\/p>\n<p>If the product arrives damaged by the carrier, the customer also has a period of 5 days to request a replacement at no additional cost. To do this you must first send an email to Customer Service info@bodegasvirei.com informing the causes of the return, attaching the incident documentation from DHL and images of the damaged product.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Only products that have not been used may be exchanged or returned. Therefore, if you decide to return a certain product, you must ensure that the item or items to be returned are complete, in perfect condition, unused, with tags attached and original packaging. If a customer is not satisfied with the item received despite &#8230; <a title=\"Return and refund policy\" class=\"read-more\" href=\"https:\/\/bodegasvirei.com\/en\/return-and-refund-policy\/\" aria-label=\"Read more about Return and refund policy\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":71,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"iawp_total_views":2,"footnotes":""},"class_list":["post-13757","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/pages\/13757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/comments?post=13757"}],"version-history":[{"count":0,"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/pages\/13757\/revisions"}],"wp:attachment":[{"href":"https:\/\/bodegasvirei.com\/en\/wp-json\/wp\/v2\/media?parent=13757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}